Frequently Asked Questions
Everything you need to know about your Aje experience.
What is Aje's return policy?
We offer returns on full-priced items within 14 days of delivery for a refund or store credit. Items must be in original condition with all tags attached.
How long does shipping take?
Standard shipping typically takes 3-5 business days domestically. Express options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, Aje ships to most countries worldwide. International delivery times vary by location and are calculated at checkout.
How do I care for my Aje garments?
Due to the artisanal nature of our pieces, we recommend following the specific care instructions on the internal label, typically requiring dry cleaning or a gentle hand wash.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna.
Can I cancel or modify my order?
Once an order is placed, it is processed immediately for dispatch. Please contact our customer service team as soon as possible to see if a modification is possible.