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Returns & Exchanges

Aje offers a seamless return process for items in original condition with tags attached within 14 days of delivery. We are committed to ensuring your curated wardrobe meets our high standards of quality and design.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

3

Affix Shipping Label

Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.

4

Drop Off and Track

Deliver your package to the nearest authorized carrier location and retain your tracking receipt to monitor your refund progress.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing